Monday, 4 February 2013

QUALITY IN PHYSIOTHERAPY


QUALITY

Different words are used to explain quality, we would define it as the extent to which our service satisfies a person or a group,  i.e. how much satisfaction the person gets from the service.

 

What is quality care

•Healthcare activities in  clinic perform daily,  give benefit to patients without causing harm to them

•Pay attention to the needs of patients and clients.

•Use methods that have been tested to be safe, affordable and can reduce deaths, illness and disability.

•to practice according to set standards as laid down by clinical guidelines and protocols.

•With Quality of Care we do the right things at the right time. We see to patients promptly, make the right diagnosis and give the right treatment. With quality of care we keep on improving on our standard of services till excellence is attained.

 

QUALITY ASPECT.

•Our Service are delivered on time by friendly and respectful staff.

•Our Service are safe, produce positive result and that is affordable.

•We provide adequate information about your condition and treatment.

•We provide with all the treatment that clients/patients need.

•We  give privacy.

•We are within clients or patients reach (distance) and speak in a language they can understand.

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